Customs House Brokerage Agent
Cote d’Ivoire
Local Customer Service
Last application date: 30/6/2021
We are currently looking to hire a Customs House Brokerage Agent to join our team in Abidjan.
The Republic of Côte d’Ivoire is located in Western Africa, bordering on the south by the Atlantic Ocean. The population is estimated at 20 million with the capital city residing in Abidjan. The country is regarded as having a high level of religious freedom and diversity, with the predominant religion being Christianity, Muslim and animist.
Côte d’Ivoire boast lots of agricultural products like cocoa (1st worldwide producer), coffee, cotton, rubber, oil palm, cashew, and diverse natural resources natural gas, diamond, gold, timber, iron, etc. Côte d’Ivoire forms part of the Central Bank of West African States (of which it is the dominant economy), the West African Economic and Monetary Union and Economic Union of Central Africa (UEMOA) and the Organization for the Harmonization of Business Law in Africa (OHADA).
The Côte d’Ivoire Area, which includes offices in Côte d’Ivoire, Nigeria, Ghana, Togo, Benin, Burkina Faso and Niger is a fast changing and dynamic collection of markets. With its head office in Abidjan, Maersk Liner business has established a strong and expanding presence in the area with an expectation for continued growth and development in the future.
We offer
• We offer you an exciting career at the forefront of world trade.
• We offer a position in a challenging and ever-changing environment in which you will gain industry knowledge, sharp communication skills and customs clearance techniques, procedures and process.
• This will equip you with the competencies required for cargo customs clearance and delivery, deepen your potential and career development.
• You will enjoy the opportunity to work with the best and motivated people in a global team culture with future growth opportunities in an industry that has a significant impact on the country economy.
• This role will allow you to create your own impact and be exposed to great development opportunities not only within the Maersk brand, but also across the AP-Moller Maersk Group.
Key responsibilities
• Support our product team on providing costing for cargo customs clearance as per request
• Generate D15 or D25 as per cargo requirements or any other declaration (D3, D6, …) and exonerations needed for cargo customs clearance
• Apply for RFCV
• Act as a key contact and build strong and sustainable relationship with customs authorities and relevant parties intervening in the process
• Has a good knowledge of customs regulations, procedures and policies in place
• Handle incoming customs clearance queries & issues
• Ensure customer satisfaction through a positive customer experience and a smooth execution of the end to end shipment lifecycle
• Ensure all possible optimizations applied while offering costing for customs clearance to maximize profitability
• Get the system timely updated to give more visibility on the activity and provide weekly activity report
• Develop strong understanding of customers’ business drivers, needs and requirements
• Result-oriented
We are looking for
• Has good knowledge of SYDAM/GUCE
• Has previous experience in shipping cs/logistics is an advantage
• Able to perform under pressure
• Self-driven and goal-oriented, team player
• Has strong interpersonal and communication skills to manage customer networks as well as negotiation process
• Fluent in English and French (written and coral)
• Problem solving skills with a strong customer focus
• Can build and maintain a strong network of customers
• Has knowledge of market competitors and industry
• Strong organizational skills with understanding of prioritization, be compliant-oriented
• Experience with Microsoft Office Programs


Pour postuler à cette offre d’emploi veuillez visiter jobsearch.maersk.com.


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